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Revenue retention

How completed delivery is retaining and growing service revenue

Net Revenue Retention (NRR)

109.6%

+2.1% vs last period

Gross Revenue Retention (GRR)

92.8%

+0.8% vs last period

NRR movement

Expansion, contraction, and churn against starting revenue

Expansion

+£22k

Contraction

-£8k

Churn

-£12k

Retention by time to value

Time to valueRetentionTotal revenueChurned revenue
< 14 days97%£48k-£1k
14–21 days93%£62k-£4k
21–30 days85%£31k-£5k
> 30 days71%£15k-£4k

Retention by region

RegionRetentionTotal revenueChurned revenue
UK94%£98k-£6k
DACH89%£42k-£5k
APAC82%£16k-£3k